Orders, Payments & Delivery
How to Order
Choose the colour and size you wish to order and click on the 'Add to Cart' button. Once you have added all your products to your shopping cart, you can view your cart by clicking on the cart icon in the top right hand corner of the screen. Click on the 'Checkout' button in order to proceed to payment.
We accept credit and debit cards via a secure server or you can pay via Paypal or Klarna.
Your order will be confirmed by email and a dispatch confirmation will be sent as soon as your order is processed and shipped.
All transactions are processed in £ Sterling. We are confident that the security measures put in place to ensure your card number is encrypted allow you total confidence to buy without risk.
We efficiently process customer orders from 9am to 5pm Monday to Friday.
Our aim is to process orders within a few hours and dispatch orders placed by 2pm the same day. The cut off is 2pm as our 'Postie' is with us at 3.45pm on the dot!
UK Standard Delivery (3-4 days) = £1.99. We offer FREE UK Standard Delivery on orders over £30.
Express Delivery (1-2 days) = £2.99.
Next Working Day Delivery with DPD = £4.99
We regret that we do not ship outside of the United Kingdom.
Royal Mail is our preferred carrier. Other couriers may be used on occasions, including Amazon Logistics.
If you need to return an item, please email us at firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
You may return new, unopened items within 30 days of delivery for an exchange or a full refund. If your item is faulty or we have made a mistake with your order, please email us at email@example.com. Items are returned at your own expense and must arrive in perfect and unused condition in original packaging (including any clear plastic bags) and with labels intact.
Refunds will only be made to the original payment card. We have the right to refuse refunds for the failure to meet the above criteria.
Tel: 01639 689183